Where Does It Hurt?

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-ITC Vegas 2026 · Executive Session

Where Does It Hurt?

A pragmatic framework for modernizing insurance cores—built around the operational pain you need to solve today, not another generic maturity model.

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The session

Modernization that starts with the problem—not the platform

Insurance leaders don’t need another five-level maturity model—they need to know where it hurts today. Drawing on 25+ years of modernizing insurance cores across 15+ countries, this session offers a pragmatic, incremental framework for prioritizing digital transformation: diagnose the real operational pain, map it to concrete levers, and deliver measurable ROI in months, not years.

What you’ll take away: Attendees will leave with a practical decision framework for sequencing modernization investments that fits their company’s culture—commercial, cost-driven, or compliance-focused—rather than a generic playbook.

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Speaker

Miguel Alfonzo

Regional Director, IN MOTION

Miguel brings a practical view of insurance transformation shaped by complex core modernization programs across Latin America.